HLS Healthcare Pty Ltd

Changing Places by HLS Healthcare
Accessible Bathroom Solutions

HLS Healthcare is the largest official Changing Places and Accessible Adult Change Facilities installer in Australia

Changing Places is more than just a specialised toilet facility. Often mistaken for a 'disabled bathroom' or, more accurately, an accessible toilet, it is an essential service that upholds dignity, independence and human rights. It ensures all people have access to safe and appropriate restroom facilities, reducing the risk of social isolation and fostering inclusivity in public and community spaces.

Did you know?

From 1 May 2019, one unisex Accessible Adult Change Facility must be provided in: 

  • Class 6 buildings: shopping centres with a design occupancy of not less than 3,500;
  • Museum or art gallery (or similar buildings with a design occupancy of not less than 1,500;
  • Class 9b sports venues – with a design occupancy of not less than 35,000 or which contain a swimming pool that has a perimeter of not less than 70m.
  • Theatre and entertainment venues having a design occupancy of not less than 1,500 patrons.
  • Domestic and international passenger airports.

Toilets built according to the Changing Places design standards will generally meet the Deemed-to-Satisfy Provisions of the National Construction Code.

HLS Healthcare has been advising and supplying smart equipment solutions for Changing Places projects across Australia since 2013.

As a specialist supplier, our team has the most extensive Changing Places knowledge base and experience available. From tender specifications to training and advice – we’ve got it covered.

HLS Healthcare is Basketball Victoria's Recommended Supplier for Changing Places in all Stadiums across Australia

Basketball Victoria

Changing Places vs. Accessible Toilet

CHANGING PLACES

  • State of the art Hoist and Hoist Track System
  • Toilet
  • Adult Change Table
  • Folding Shower Seat
  • Shower Facility
  • Support Railings and Screens
  • Specialised Washing Basins and Fixtures
  • Secure and Private Access

ACCESSIBLE TOILET

  • State of the art Hoist and Hoist Track System
  • Toilet
  • Adult Change Table
  • Folding Shower Seat
  • Shower Facility
  • Support Railings and Screens
  • Specialised Washing Basins and Fixtures
  • Secure and Private Access

Changing Places by HLS Healthcare

State Basketball Centre

State Basketball Centre is the home of Basketball Australia, Basketball Victoria, Melbourne Pheonix and The Knox Basketball Association.

Ensuring this state of the art Basketball Stadium has Changing Places as part of their facility, it has opened up the world of opportunity, inclusiveness and growth in allowing the basic rights for all people to attend, utilise and take part in both private and community events held at the stadium. 

This has been made aware to the Australian Basketball community, to which HLS Healthcare are now Basketball Victoria's preferred endorsed supplier for Changing Places in all of their Stadiums.

Melbourne Cricket Ground

The MCG is more than just a sports venue. It’s a place where memories are made and childhood dreams come alive. There are fleeting moments at the ‘G that stay with you forever. Ask any Victorian and they’ll be aware of the Melbourne Cricket Ground’s status as the home of sport. That is why, being part of ensuring the ease of access of accessible change and bathroom facilities to this venue has been so important to HLS Healthcare.

Melbourne Zoo

Melbourne Zoo has a Changing Places facility equipped with extra features such as a tracking hoist, full-sized change table, larger-than-standard accessible toilets and more space to meet the needs of people with a disability. This can be accessed with a Master Locksmith Access Key (MLAK).

In comparison to what is considered a standard disabled toilet Changing Places facilities toilets all come with adult change facilities. Changing Places facilities are built according to the guidelines and specifications outlined in our tools for builders section meaning they have all the features necessary to comfortably change an adult including enough space for two carers, height adjustable change tables, electronic hoist with safe working load of 180kg. 

User Testimonials

How we are impacting lives for the better with 'Changing Places'

Robyn Crook

I work with the disabled and the Changing Places at the MCG has made a huge difference taking my client to the football and the cricket to attend to his personal needs. Also shoppingand dining at Eastland with him is fantastic now as I am able to attend to his needs as required. We would love a Changing Places at Knox City as we go there regularly as well.

Debby and Michael

Having a day out can be a challenge. Michael is an avid explorer and he loves being out and about traveling on buses, trains and in the car. Sometimes the destination is determined by the facilities we can access for toileting. But once he is out and about there are not many options around toileting. Michael has complex care needs and needs full support for all activities.

Angela Clarke

My youngest daughter has cerebral palsy. She uses a wheelchair and needs to be hoisted from her chair to the toilet, bed etc.

We went to the Melbourne Zoo having heard that a changing places toilet had just been opened. Well, we felt like a normal family for a change. We didn’t have the worry of our daughter not drinking too much before we went out, we didn’t have to leave our family gathering early, we didn’t have to strain our backs lifting her onto a toilet. What we did do was have a fantastic time knowing we could access a clean, fully equipped toileting facility with ease when we needed to.

We have also used the changing places toilet at the MCG, again this was great as we were celebrating my husbands 50th Birthday there and it would have been very disappointing to leave his own party early.

We need more and more of these facilities available in many more public places, in particular Chadstone Shopping Centre which is currently under going major renovations. How easy would it be to put in one or two of these facilities in the Southern Hemisphere’s largest shopping centre.

Everyone deserves the right to leave their home to access the community and know that a toilet is available for them to use as others do.

Liz Ellis

Melbourne has often been crowned as the most livable city in the world – that is if you don’t have a disability. We have Australian Building Standards for accessible toilets which unfortunately are discriminating in that they do not met the needs of all people with a disability.

This is extremely limiting where leaving early has become all too familiar. Missing a concert I paid for, leaving meetings half way through, missing the end of the movie, leaving the shops without acquiring what you came for is very emotionally draining.

There are no alternatives as there is a no lifting policy for support staff so if you cannot stand up, like me, public accessible toilets are not an option, sitting in soiled pads it is not only humiliating but has impacted on my heath resulting in infections and bleeding.

I really only have one alternative and that means not to go out at all and stay at home. The idea of being stuck inside four walls is soul destroying for me as I am an extrovert by nature with a love of people. I feel like a bird with my wings clipped.

Having Changing Places toilets would change everything and provide me with opportunities for employment, shopping, movies, concerts, visiting family and friends rather than online but best of all it would provide me a life, a life outside of four walls, alot of quality. I have a dream!

Some of the extra optional products we offer as part of our Changing Places installations

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